Email phishing hotel scam

We are receiving several versions of this email. Do NOT reply.
- If you reply your email will be added to their high value target list, and sold as such to other fraudsters; and
- they will reply to you and begin either an etransfer, or credit card scam, and / or send you a trojan horse virus through a link, or an attachment to hijack your computer and/or gain access to your banking information.
- Block their email (the same scam will often originate from different emails) and move it to your junk / spam folder.

Help me with my problem please
Good day, my teenager and I are going on holiday to your hotel. And I am scared whether you have all the necessary facilities in your hotel because my child has a disability. I would love to discuss with you the details of our stay at your hotel. I hope for your reply as we want to stay at your hotel. I look forward to your reply., than you
There are other variations of this which we will also screenshot here when we get the next one but the other most common one is about them having already stayed with you and something terrible has happened regarding their baby. All of these are meant to pull on emotional triggers.

 
    
