250-391-8889
1-800-730-4790

Thank you so much for the awesome stay. Dieter was very helpful and made very good food.When we came in to the room everything was...
- Sofia
This was a great B&B experience. Very peaceful and relaxing. The view is awesome, thanks, Dieter, for being such a good host and...
- Lewis and Marilyn
Every day is a unique adventure out on the Salish Sea but today's trip stood out. We launched at Pedder Bay Marina in Metchosin to...
- Dieter Gerhard, boat captain Birds of a Feather Zodiac Medline III
Thanks for a lovely time. This place is so special and we will remember it always. Hope we can return again to enjoy it some more....
- Raymond and Anne
Dear Ashley and Dieter, Thanks for the wonderful stay at Birds of a Feather. This was a romantic way to spend our 30th anniversary...
- Ellen & Steve Perlow
Awesome stay! Loved the canoe and swing outside. Perfect room for us! We will be back!
- Ethan and Miriam
Nice place !! Nice room !!
- K Ano
Amazing location! Will have to come back again and will be recommending to others! Lots of wildlife to see! Thanks for your...
- Nicki & Steve
Absolutely enjoyed our stay! Thanks so much for your hospitality. Already planning our next trip.
- Dave and Megan
What a magical spot you have here! Dave and I loved our little getaway. The canoe rides and hot tub were just perfect. Thank you again...
- Darcie and Dave

Book Direct Hotel versus OTA Hotel Bookings

BOOK DIRECT - Best Price

Book Direct vs. OTA Bookings FAQ

  1. Are Direct Booking prices cheaper than booking through an OTA?

    Yes. Here at Birds of a Feather our direct booking prices are cheaper than booking through an OTA because we're not paying them up to 20% commission for your reservation.

    Plus, you also get personal customer service if you book directly through the hotel.

    Use the rate check "RATE CHECK" tool on our Direct Booking "Book Now" link to compare Direct Booking versus OTA pricing to compare for yourself.
     

  2. What are OTAs?

    Online Travel Agencies such as Expedia and its host of companies such as Hotels.com, Booking.com, and Agoda. pass themselves off as Hotel "partners"
     

  3. Besides cheaper price and better customer service what are other diiferences?

    Cancellation policies vary from place to place. Book Direct with us and receive a cancelation window for stays beyond 1 day. All OTA reservations are prepaid non-refundable.

    Priority and early check-in  Book Direct and we'll priortize cleaning your room ahead of OTA reservations. More likely to be able to accommodate an early check-in.

    Breakfast is NOT included when booking through an OTA where you are booking a vacation rental condo and not a B&B experience

    The hot tub is only available to be booked when Booking Direct with us. There is an exclusive hot tub option for only the honeymoon suite when making an online reservation through this web site, or by phone.

    Deal directly with a human at the hotel. Small hotels that are not part of a chain do not use an offshore call center.
     

  4. Force Majeure Cancellations

    How long have you been on hold waiting to talk to an overseas call center? We don't have that kind of time to waste either. When unexpected world events happen such as 9/11 we try our very best to allow flexibility with Direct Booked reservations. When we've tried the same approach with the OTAs we are often left with paying 20% commisions to OTAs despite them telling us they'll waive them when we try to work with our mutual guests to find a fair resolution.
     

  5. Is Airbnb an OTA?

    No and they only charge the hotel between 3% and 5% commission.

    No breakfast with AirBnB yet similar pricing to Direct Bookings which do include breakfast.

    Guest pays AirBnB service fee of between 5% - 15%.
     

  6. I found a hotel on an OTA. How do I book direct?

    OTA paid search results come up higher than organic property web sites.

    Google the hotel / B&B name and check out their own web site, or call / email them direct. Ask what their Direct Booking price is. Some hotels have poor management practices and have become enslaved to the OTAs. Choose another hotel.
     

  7. I checked a hotel's reviews on TripAdvisor.  Can I book from there?

    Booking options presented on TripAdvisor are plugged in to differnet OTAs bidding for placement on their platform.

    Same thing, contact the property directly through the emails and phone numbers shown on each TripAdvisor listing.

 

CLICK HERE for a more detailed #BookDirect educational piece by the Michigan B&B Association

 

OTA DATA HACKS - July 2020

Booking.com, Expedia, Agoda, Amadeus, Hotels.com, Hotelbeds, Omnibees, Sabre, and several others are among the victims of the July 2020 Prestige Software data breach containing 24.4 GB worth of data totaling more than 10 million files that exposed data belonged to hotel guests and contained the following:

  • Full names
  • NIC numbers
  • Email addresses
  • Phone numbers
  • Hotel reservation number
  • Date and duration of stay
  • Credit card numbers including owner’s name, CVV code, and card expiration date

 

Book Direct Hotel