Book Direct vs. OTA Bookings FAQ
Are Direct Booking prices cheaper than booking through an OTA?
Here at Birds of a Feather our direct booking prices are up to 20% cheaper than Booking directly with us because we're not paying up to 20% commission for your reservation through the OTA.
Travelers used to book hotels through these sites because their prices seemed to be so much cheaper. But now, you can get the same deal, and often a better one, booking directly with a hotel, especially a small independant hotel. Plus, you also get better customer service if you book directly through the hotel.
Use the rate check "RATE CHECK" tool on our Direct Booking "Book Now" link to compare Direct Booking versus OTA pricing to compare for yourself.
What are OTAs?
Online Travel Agencies such as Expedia and its host of companies such as Hotels.com, Booking.com, and Agoda. pass themselves off as Hotel "partners"
Besides cheaper price and better customer service what are other diiferences?
Cancelation policies vary. Book Direct with us and receive a 30 day cancelation window for stays beyond 1 day. All of our OTA reservations are prepaid non-refundable.
Deal directly with a human at the hotel. Small hotels that are not part of a chain do not use an offshore call center.
Is Airbnb an OTA?
No and they only charge the hotel between 3% and 5% commission.
No breakfast with AirBnB yet similar pricing to Direct Bookings which do include a full course hot breakfast.
Guest pays AirBnB service fee of between 5% - 15%. The cheaper the total reservation the higher the service fee.
I found a hotel on an OTA. How do I book direct?
Google the hotel / B&B name and check out their web site, or calk or email them direct. Ask what their Direct Booking price is. Occassionally staff will not offer you a better Direct Booking price in which case they deserve to pay the some 20% OTA commission for not passing on the Direct Booking saving to you.