250-391-8889
1-800-730-4790

We had such an enjoyable, relaxing overnight "away from the madding crowds". Thank you for your hospitality. Melissa loved spending...
- the Hockman family
Thank you Annette and Dieter for another great stay. We enjoyed the cycling in the woods, the boats in the lagoon and the excellent...
- Allan, Alison & Kirstie
Thank you for a great time whale watching on your boat. The stay in Victoria has been a wonderful getaway for us. The sunrise every...
- Becky and Don Nelson
Hi! This is an awesome Bed and Breakfast! You did a great job decorating this place! I love how in room 3, there is a big winding...
- Lila, Izak, Jer and Cory
One night only, but what a lovely stay ! I'm at a transition point of my life and this calm picturesque setting (and full moon over...
- Susan
We enjoyed our stay - very relaxing and cozy beds. Made our stay like home! Thank you!
- The Marquezes
Great relaxing space and super views. Loved the bathtub. Thanks again!
- Sue
Wonderful one night stay ! We appreciated the welcome from Toby, kayaking and relaxing in the hot tub, the dinner one the suite's...
- Thomas, Karine, Margaux & Malo
Thank you for welcoming us into your most beautiful home. The stay was perfect! We will be back :-)
- Roxanna, Kaiden & Marek
OCEAN ! The best B&B ever ! Okay, I have to admit this is our first experience with a B&B. The room was so comfy. So many...
- Melanie & Kristin

3.3: Property Management System setup | configuration | integration

BOOK DIRECT - Best Price

Cost: $ varies with each project

PMS - Property Management Systems, or HOS - Hotel Operating Systems, are used for hospitality accommodation management. They are computerized systems that facilitate the management of properties replacing paper-based methods that did not interact with OTA's and web based reservation systems.

My services here can be a combination of teaching you the basics about your choice of PMS, or a full setup and integration.

The starting place is choosing the correct PMS. Most often a hotelier / innKeeper chooses by price and/or after receiving a solicitation. It's become a very competitive market, however, price and a friendly voice will often lead to a compromised choice.

We will assist you with any PMS you choose, however, after trying 5 different systems over 5 years in 2015 we chose and continue to use Cloudbeds established in 2012, and owner of widely popular myAllocator.

Here is a list of our recomnended considerations (in no particular order) other than price when choosing a PMS:

  • Guest experience and usabilty by hoteliers / innkeepers
  • Stability - length of time in business
    (numerous PMS have gone out of business - some mid season)
  • Financial resources of company
    (if R&D funds are limited so will usabilty, improvements and performance)
  • Tech Support - 24/7 in your time zone
  • Channel Manager integration and interfacing capabilities with OTA's including Expedia and it's many affiliate sites such as Hotels.com, Booking.com, AirBnB ... etc.
  • Accounting functionality and financial reports
  • Website and Facebook integration
  • Mobility friendly
  • Cloud based instead of PC based software
  • Custom messaging
  • User level permissions for owners and staff

 

Dieter Gerhard

northStudio | StikkyMedia | QCollege | QAcademy | BirdsofaFeather | MarineEcotours

T: 250-391-8889
T: 800-730-4790
E: dieter@birdsofafeather.ca

 

Other courses offered: