250-391-8889
1-800-730-4790

Thank you for allowing us to stay at such a lovely place. The breakfast was good, especially the warm muffins. You have so many extras...
- Doris
Many greetings from Sylvia & Christiane, we often talk about the wonderful time doing the west coast trail and afterwards staying...
- Sylvia
Thank you so much for the wonderful, restful stay in your beautiful "Honeymoon Suite." Your rooms have everything we could possibly...
- Fred & Darlene
Such a beautiful place, lovely owners and great home. We love it here.
- Saskia & Travis
It has been a fantastic five days at Birds Of a Feather. Wonderful breakfast each day coupled with great sightseeing advice from...
- R. Morrissete
Thank you so much for the lovely stay. It was easy to relax in this little corner of Paradise and we loved your tips on where to find...
- Donny and Eileen
Victoria welcomed us off the ferry with a pleasant beautiful day. We saw all the beautiful countryside as we approached Birds of a...
- Teresa & Owen
Thanks for the comfortable home away from home. Felt right at home from the get go! Your views were great & the use of your...
- Frank and Ann
Today we are a bit sad as we are leaving this wonderful place. We have experienced so many amazing things during our stay. What a...
Many thanks for allowing me to enjoy a haven of peace and tranquility. Ashley, you are a very perceptive and beautiful young woman...
- Patricia Lawrence

3.3: Property Management System setup | configuration | integration

BOOK DIRECT - Best Price

Cost: $ varies with each project

PMS - Property Management Systems, or HOS - Hotel Operating Systems, are used for hospitality accommodation management. They are computerized systems that facilitate the management of properties replacing paper-based methods that did not interact with OTA's and web based reservation systems.

My services here can be a combination of teaching you the basics about your choice of PMS, or a full setup and integration.

The starting place is choosing the correct PMS. Most often a hotelier / innKeeper chooses by price and/or after receiving a solicitation. It's become a very competitive market, however, price and a friendly voice will often lead to a compromised choice.

We will assist you with any PMS you choose, however, after trying 5 different systems over 5 years in 2015 we chose and continue to use Cloudbeds established in 2012, and owner of widely popular myAllocator.

Here is a list of our recomnended considerations (in no particular order) other than price when choosing a PMS:

  • Guest experience and usabilty by hoteliers / innkeepers
  • Stability - length of time in business
    (numerous PMS have gone out of business - some mid season)
  • Financial resources of company
    (if R&D funds are limited so will usabilty, improvements and performance)
  • Tech Support - 24/7 in your time zone
  • Channel Manager integration and interfacing capabilities with OTA's including Expedia and it's many affiliate sites such as Hotels.com, Booking.com, AirBnB ... etc.
  • Accounting functionality and financial reports
  • Website and Facebook integration
  • Mobility friendly
  • Cloud based instead of PC based software
  • Custom messaging
  • User level permissions for owners and staff

 

Dieter Gerhard

northStudio | StikkyMedia | QCollege | QAcademy | BirdsofaFeather | MarineEcotours

T: 250-391-8889
T: 800-730-4790
E: dieter@birdsofafeather.ca

 

Other courses offered: