250-391-8889
1-800-730-4790

We had a lovely time here and Toby, Dieter and Paphada took wonderful care fo us! We enjoy our two days here at Butchart Gardens as...
- Rachel
Today was our wedding day and I wouldn't have changed a thing ! Thank you so much for ensuring our day was special. We can not wait to...
- Brad
Thank you. Your home was a wonderful way to begin our 25th anniversary holiday - only now we want to come back with our 2 sons and...
Thank you so much for sharing your amazing knowledge of the B&B industry! You have an absolutely beautiful establishment! You...
- Angie Doorley
My sister and I drank a lot of wine here and enjoyed the hot tub. We liked our stay. 
- Angela and Jennifer
Thank you for a wonderful stay! Debbie is amazing. We will talk about this place often!
- Mike and Paddee
Absolutely wonderful place to spend our honeymoon! Great location, great view, great hosts. The day-long wine tour was a fabulous...
- Luke and Emily Zei
Wonderful, terrific time! Hospitality top notch. Views wonderful! Thanks for everything! Auf Wiedersehen!
- Family BEISSWENGER
What a lovely piece of "paradise". Thanks for a comfortable place to stay. We may be back if time allows us. Next time. 
- Roger & Laurie
We came here for our elopement (we were married on the dock !) which was absolutely perfect. The place is beautiful, the hosts...
- Mr & Mrs Chaaban

3.3: Property Management System setup | configuration | integration

BOOK DIRECT - Best Price

Cost: $ varies with each project

PMS - Property Management Systems, or HOS - Hotel Operating Systems, are used for hospitality accommodation management. They are computerized systems that facilitate the management of properties replacing paper-based methods that did not interact with OTA's and web based reservation systems.

My services here can be a combination of teaching you the basics about your choice of PMS, or a full setup and integration.

The starting place is choosing the correct PMS. Most often a hotelier / innKeeper chooses by price and/or after receiving a solicitation. It's become a very competitive market, however, price and a friendly voice will often lead to a compromised choice.

We will assist you with any PMS you choose, however, after trying 5 different systems over 5 years in 2015 we chose and continue to use Cloudbeds established in 2012, and owner of widely popular myAllocator.

Here is a list of our recomnended considerations (in no particular order) other than price when choosing a PMS:

  • Guest experience and usabilty by hoteliers / innkeepers
  • Stability - length of time in business
    (numerous PMS have gone out of business - some mid season)
  • Financial resources of company
    (if R&D funds are limited so will usabilty, improvements and performance)
  • Tech Support - 24/7 in your time zone
  • Channel Manager integration and interfacing capabilities with OTA's including Expedia and it's many affiliate sites such as Hotels.com, Booking.com, AirBnB ... etc.
  • Accounting functionality and financial reports
  • Website and Facebook integration
  • Mobility friendly
  • Cloud based instead of PC based software
  • Custom messaging
  • User level permissions for owners and staff

 

Dieter Gerhard

northStudio | StikkyMedia | QCollege | QAcademy | BirdsofaFeather | MarineEcotours

T: 250-391-8889
T: 800-730-4790
E: dieter@birdsofafeather.ca

 

Other courses offered: