250-858-7308
1-800-730-4790

My fiance and I came up to Victoria to escape the chaos of every day life and found the perfect respite at Birds of a Feather. Perfect...
- Jennifer and Alec
Thank you for a lovely visit. We greatly enjoyed our accomodations and yummy breakfasts.  
- Melissa and Nick
Thank you so much for such a pleasant stay! We had a great time. Thanks for the wonderful breakfasts!! We enjoyed the kayaks &...
- Paul & Deborah Dawson
This was our first experience at a B&B and we really enjoyed it. The location is perfect, we could not have asked for anything...
- Kyle and Kari (newlyweds)
Thoroughly enjoyed our visit in your lovely B&B. Food was great (thanks Holly) and Dieter's directions were top notch. We will...
- Jack and Lynda McGarth
Thank you so much for the awesome stay. Dieter was very helpful and made very good food.When we came in to the room everything was...
- Sofia
Thank you for such a beautiful space, we loved the view, the birds, and the "idea" of Kayaking. (Rain and coolness kept us sitting...
- Barb and Doug Bruce
Wonderful spot, fantastic accomadation and awesome breakfasts! Staying here for a few days around my convocation at RRU made for a...
- Peter and AnnaLena
What a treasure Birds of a Feather is. I hope to visit in the future again. Thanks for making us feel at home from the greeting to the...
- The Aumaier Family
Beautiful location and home. I really enjoyed our visit and to top it off we saw a local sasquatch. He was friendly and mainly kept to...

3.3: Property Management System setup | configuration | integration

BOOK DIRECT - Best Price

Cost: $ varies with each project

PMS - Property Management Systems, or HOS - Hotel Operating Systems, are used for hospitality accommodation management. They are computerized systems that facilitate the management of properties replacing paper-based methods that did not interact with OTA's and web based reservation systems.

My services here can be a combination of teaching you the basics about your choice of PMS, or a full setup and integration.

The starting place is choosing the correct PMS. Most often a hotelier / innKeeper chooses by price and/or after receiving a solicitation. It's become a very competitive market, however, price and a friendly voice will often lead to a compromised choice.

We will assist you with any PMS you choose, however, after trying 5 different systems over 5 years in 2015 we chose and continue to use Cloudbeds established in 2012, and owner of widely popular myAllocator.

Here is a list of our recomnended considerations (in no particular order) other than price when choosing a PMS:

  • Guest experience and usabilty by hoteliers / innkeepers
  • Stability - length of time in business
    (numerous PMS have gone out of business - some mid season)
  • Financial resources of company
    (if R&D funds are limited so will usabilty, improvements and performance)
  • Tech Support - 24/7 in your time zone
  • Channel Manager integration and interfacing capabilities with OTA's including Expedia and it's many affiliate sites such as Hotels.com, Booking.com, AirBnB ... etc.
  • Accounting functionality and financial reports
  • Website and Facebook integration
  • Mobility friendly
  • Cloud based instead of PC based software
  • Custom messaging
  • User level permissions for owners and staff

 

Dieter Gerhard

northStudio | StikkyMedia | QCollege | QAcademy | BirdsofaFeather | MarineEcotours

T: 250-391-8889
T: 800-730-4790
E: dieter@birdsofafeather.ca

 

Other courses offered: